Privacy Policy

01 Introduction

bet777 ("we", "us", "our") operates the online sportsbook and casino platform accessible at bet777.cam. This Privacy Policy explains how bet777 collects, uses, stores, shares, and protects the personal information of players and visitors ("you", "your") who access or use the Platform.

We are committed to protecting your privacy and handling your personal data in a transparent, fair, and lawful manner. This policy is written in plain English so that every player — whether based in Dhaka, Chittagong, Sylhet, Khulna, or anywhere else across Bangladesh — can understand exactly what happens to their information when they interact with bet777.

By creating an account on the bet777 platform, making a deposit, placing a wager, or simply browsing the website, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with its terms, please discontinue use of the Platform.

This Privacy Policy should be read alongside our Terms & Conditions, which govern the overall use of the bet777 platform. Together, these documents set out the full framework of your relationship with bet777.

02 Data We Collect

bet777 collects several categories of personal information depending on how you interact with the Platform. The table below provides a structured overview of the categories of data we collect and their primary purpose:

Data Category	Examples	Primary Purpose
Identity Data	Full name, date of birth, gender, national ID number	Account registration, KYC verification, age verification (18+)
Contact Data	Email address, mobile number, residential address	Account communication, support, transaction alerts
Financial Data	bKash/Nagad/Rocket account numbers, bank account details, Visa/Mastercard last 4 digits	Processing deposits and withdrawals in Bangladeshi Taka (৳)
Transaction Data	Deposit amounts, withdrawal history, wager records, bonus redemptions	Account management, fraud detection, responsible gaming monitoring
Technical Data	IP address, browser type, device type, operating system, session duration	Platform security, fraud prevention, performance optimisation
Usage Data	Pages visited, games played, features used, click patterns	Platform improvement, personalisation of game recommendations
Communications Data	Support ticket content, live chat logs, email correspondence	Resolving support queries, quality assurance, dispute resolution
Marketing Preferences	Opt-in/opt-out status for email and SMS promotions	Sending relevant bonus offers, tournament alerts, seasonal promotions

03 How We Collect Data

bet777 collects your personal data through the following channels:

3.1 Direct Collection

You provide data directly to bet777 when you register an account, complete KYC identity verification, make a deposit or withdrawal request, contact our customer support team, respond to a promotion, or update your account profile settings. This is the primary source of personal data we hold about you.

3.2 Automated Collection

When you browse or interact with the bet777 platform, certain technical and usage data is collected automatically through cookies, web beacons, pixel tags, and server logs. This includes your IP address, device identifiers, browser configuration, and patterns of interaction with the Platform's features and game titles.

3.3 Third-Party Sources

In limited circumstances, bet777 may receive data about you from trusted third-party sources, including:

• Payment processors (bKash, Nagad, Rocket, Upay, Visa, Mastercard, and partner banks) who confirm transaction status and flag suspicious payment activity.
• Identity verification service providers who assist with KYC document checks.
• Fraud prevention and anti-money laundering screening services.
• Game content providers (such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi) who may share aggregate session data for game performance monitoring.

04 How We Use Your Data

bet777 uses the personal data it collects for the following specific and legitimate purposes:

• Account management — creating, verifying, and maintaining your player account on the Platform.
• Service delivery — enabling you to deposit funds, place wagers on cricket, football, and other sports, play live casino games and slots, and withdraw your winnings in Bangladeshi Taka (৳ BDT).
• Identity and age verification — confirming that you are aged 18 or above and that your identity documents are authentic, in compliance with responsible gaming obligations.
• Payment processing — executing deposits and withdrawals via bKash, Nagad, Rocket, Upay, bank transfer, or card, and maintaining accurate financial records.
• Customer support — responding to your queries, complaints, and requests submitted via email or support ticket.
• Fraud detection and security — identifying and investigating suspicious activity, duplicate accounts, collusion, and other prohibited conduct as described in our Terms & Conditions.
• Responsible gaming — monitoring usage patterns to identify potential indicators of problem gambling and administering self-exclusion, deposit limit, and session time-out tools.
• Personalisation — recommending relevant game titles, sporting events, and promotional offers based on your activity history on the Platform.
• Marketing communications — sending bonus offers, BPL and IPL cricket promotions, Eid seasonal promotions, and other relevant updates to players who have opted in to receive such communications.
• Platform improvement — analysing usage data in aggregate to improve the performance, design, and feature set of the bet777 platform.
• Legal compliance — meeting any applicable legal, regulatory, or court-mandated obligations related to record-keeping, reporting, or disclosures.

05 Legal Basis for Processing

bet777 processes your personal data on one or more of the following legal bases, depending on the specific processing activity:

• Contractual necessity — processing required to deliver the services set out in our Terms & Conditions, including account registration, payment processing, and wagering services.
• Legitimate interests — processing carried out in pursuit of bet777's legitimate business interests, such as fraud prevention, platform security, and responsible gaming monitoring, where those interests are not overridden by your own rights and interests.
• Legal obligation — processing required to comply with applicable laws, including anti-money laundering obligations, record-keeping requirements, and responses to lawful requests from regulatory or law enforcement authorities.
• Consent — processing based on your freely given and informed consent, primarily for optional marketing communications. You may withdraw consent at any time without affecting the lawfulness of prior processing.

06 Data Sharing

bet777 does not sell, rent, or trade your personal data. We share your data only in the limited circumstances described below, and only to the extent necessary for the stated purpose:

6.1 Payment Service Providers

Your financial data is shared with the payment processors required to execute your requested transactions, including bKash, Nagad, Rocket, Upay, Visa, Mastercard, and partner banks including Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, and Sonali Bank. These providers are contractually bound to handle your data securely and may not use it for any purpose other than processing your transaction.

6.2 Identity Verification Providers

For KYC compliance, your identity documents may be shared with third-party verification service providers who authenticate the validity of government-issued identity cards, passports, or other submitted documents. These providers operate under strict data processing agreements with bet777.

6.3 Game Content Providers

When you play a game title provided by a third-party studio such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, or Ezugi, limited session data (such as a pseudonymous player ID and wager amounts) may be shared with the provider for game performance and fairness auditing purposes. Your full identity is not disclosed to game studios.

6.4 Fraud Prevention and AML Services

To protect the integrity of the Platform and comply with anti-money laundering obligations, bet777 may share flagged transaction data or identity information with specialist fraud prevention or AML screening services. These services assist in detecting suspicious activity and are bound by confidentiality obligations.

6.5 Legal and Regulatory Disclosures

bet777 may disclose your personal data to law enforcement agencies, regulatory authorities, or courts where required to do so by applicable law, court order, or to protect the rights, property, or safety of bet777, its players, or the public. We will notify you of such disclosures where legally permitted to do so.

07 Cookies & Tracking Technologies

bet777 uses cookies and similar tracking technologies to deliver and improve the Platform. Cookies are small text files placed on your device when you visit a website. They help us remember your session, recognise returning players, and analyse how the Platform is used.

7.1 Types of Cookies We Use

• Strictly Necessary Cookies — required for core Platform functionality, including maintaining your login session, processing transactions, and remembering your language and currency preferences. These cannot be disabled.
• Performance Cookies — collect anonymous, aggregate data about how players navigate the Platform, which pages are most visited, and where errors occur. This data helps us improve the Platform's performance.
• Functional Cookies — remember your personalisation preferences, such as your preferred game category or bonus display settings, to provide a more tailored experience.
• Marketing Cookies — used to track the effectiveness of our promotional campaigns and deliver relevant offers to players who have opted in to marketing communications. These are placed only with your consent.

7.2 Managing Cookies

You can control non-essential cookies through your browser settings. Most modern browsers allow you to block or delete cookies, or to receive a notification when a cookie is placed. Please be aware that disabling certain cookies may affect the functionality of the bet777 platform — for example, you may need to log in again on each visit if session cookies are blocked.

08 Data Security

bet777 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and our servers.
• Encryption at rest for sensitive data stored on our servers, including financial records and identity documents.
• Access controls ensuring that personal data is accessible only to authorised bet777 personnel who require it to perform their job functions.
• Regular security audits and penetration testing conducted by independent security professionals to identify and remediate vulnerabilities.
• Secure, PCI-DSS compliant payment gateways that process payment method data without exposing it to bet777's internal systems.
• Multi-factor authentication options available to players to protect their account from unauthorised login attempts.

09 Data Retention

bet777 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following retention periods apply as a general guide:

• Account and identity data — retained for the duration of your active account relationship with bet777, plus a minimum of 5 years following account closure, for legal compliance and dispute resolution purposes.
• Transaction and financial records — retained for a minimum of 5 years following the date of the transaction, in line with standard financial record-keeping requirements.
• Support and communications data — retained for up to 3 years following the resolution of the relevant query or complaint.
• Technical and usage data — typically retained in aggregate, anonymised form for up to 2 years for platform analytics purposes.
• Marketing preference data — retained until you withdraw consent or request deletion, at which point it is removed from active marketing lists within 30 days.

Once the applicable retention period expires, your data is securely deleted from our systems or anonymised in such a way that it can no longer be linked to you as an individual.

10 Your Rights

As a player on the bet777 platform, you have the following rights in respect of your personal data. To exercise any of these rights, please contact us at [email protected] with your full name, registered email address, and a description of your request. We will respond within 30 days.

• Right of Access — you have the right to request a copy of the personal data bet777 holds about you, along with information about how it is being used.
• Right to Rectification — if any of the personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated.
• Right to Erasure — you have the right to request that bet777 delete your personal data where it is no longer necessary for the purposes for which it was collected, subject to overriding legal retention obligations.
• Right to Restriction — you have the right to request that bet777 restrict the processing of your data in certain circumstances, for example while a dispute about data accuracy is being resolved.
• Right to Data Portability — you have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to request that it be transmitted to another service provider where technically feasible.
• Right to Object — you have the right to object to processing carried out on the basis of legitimate interests, including profiling for marketing or personalisation purposes. You may also withdraw marketing consent at any time.
• Right to Withdraw Consent — where processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

11 Children's Privacy

The bet777 platform is strictly intended for adults aged 18 years and above. We do not knowingly collect, store, or process personal data belonging to individuals under the age of 18. If you are a parent or guardian and believe that a minor has registered an account or submitted personal data to bet777 without your knowledge, please contact us immediately at [email protected]. Upon confirmation, we will close the account and securely delete all associated personal data without delay.

bet777 employs age verification checks as part of the KYC process to identify and prevent underage access to the Platform. We encourage parents and guardians to use internet filtering tools and parental control software to restrict access to gambling websites on devices that may be used by children.

12 Third-Party Links

The bet777 platform may, from time to time, contain references to third-party services such as payment providers or game studios. This Privacy Policy applies solely to the bet777 platform and does not cover the privacy practices of any third-party websites, applications, or services that you may access via links from our Platform.

bet777 has no control over the content or privacy practices of third-party platforms and accepts no responsibility for them. We encourage you to review the privacy policies of any third-party service you interact with as a result of using the bet777 platform.

13 Policy Updates

bet777 reserves the right to update or revise this Privacy Policy at any time. When material changes are made, we will notify registered players via the email address associated with their account, or via a prominent notice on the Platform, prior to the changes taking effect. The "Last updated" date at the top of this page will be revised accordingly.

We encourage you to review this Privacy Policy periodically to stay informed about how bet777 is protecting your information. Continued use of the Platform following notification of a material change to this Policy constitutes your acknowledgement of the updated terms.

14 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way bet777 handles your personal data, please reach out to our dedicated privacy support team: